Visitor Experience Team Leader

National Museums Scotland

Deadline: 04 June 2017 at 17:00

£20,207 - £21,951 per annum plus membership of Civil Service pension scheme

Working across the National Museum of Scotland and the National War Museum within Edinburgh Castle, you will work within a group of Team Leaders leading your own team to provide an excellent visitor experience.

You will lead by example encouraging others to have a strong customer focus in all that they do, while at the same time ensuring the safety and security of visitors and our collection front of house. You’ll also be successful through your strong administrative, ICT and planning abilities.

As this role involves working evenings, weekends and public holidays on a regular basis and occasional overtime, it is important that you have a flexible approach towards work.
The successful candidate is expected to take up post in July 2017.
To make an online application for this post and to find further details of this post and of all our vacancies please visit
If you require further information telephone 0131 247 4094 (answerphone) or email, stating reference NMS17/731

Closing date for completed applications is midnight on Sunday 4 June at 5pm.

It is anticipated that the selection event will take place on/around Wednesday 14 – Monday 19 June 2017.

Please note that CVs are not considered as/as part of applications and will not be forwarded to the shortlisting process.

National Museums Scotland is committed to being an Equal Opportunities Employer

Location: Edinburgh City

For further information, please contact or visit

The deadline is Sunday 04 June 2017 at 17:00.

Cultural Tourism