Box Office/Customer Service Assistant

The Royal Edinburgh Military Tattoo

Deadline: 28 May 2017 at 23:55

Key Duties:

• Provide best customer service
• Respond to written, telephone, and face-to-face enquiries from members of the public and travel trade from around the world
• Process orders for tickets, hospitality packages and merchandise using a computerised ticketing system
• Check and despatch tickets and event schedules
• Process membership sales and renewals and despatch membership packs and renewal confirmation letters/e-mails
• Process cash and credit card payments
• Handle the administrative tasks arising from the sale of tickets and hospitality
• Maintain customer database records
• Prepare and despatch Disabled Vehicle Passes
• Prepare and despatch Resale Advice Notes
• Maintain Announcement file

The full job description and application form can be found on our website.

Location: Edinburgh City

For further information, please contact or visit

The deadline is Sunday 28 May 2017 at 23:55.

Festivals / Music / Traditional Arts / Cultural Tourism